Privacy Policy
What This Policy Covers
This privacy policy explains how Dry County Restoration collects, uses, and protects information submitted through this website. It applies to visitors who contact us through our contact form, request an estimate, or browse our pages. If you have questions about anything here, reach us directly at info@drycountyrestoration.com or (951) 667-9910.
Information We Collect
When you fill out a contact or estimate request form, we collect the details you provide, typically your name, phone number, email address, property address, and a description of the damage you’re dealing with. We may also collect basic, non-identifying analytics data (pages visited, browser type, general location at the city or region level) through standard website analytics tools. We do not use tracking pixels, fingerprinting, or behavioral advertising tools.
How We Use Your Information
The information you submit is used for one purpose: helping you. That means responding to your inquiry, scheduling an on-site estimate, documenting loss details for insurance coordination, and following up on open service requests. We do not use your contact information for marketing lists, and we do not sell, rent, or trade your data to third parties.
If you authorize us to work with your insurance carrier, which is common in water, fire, and mold claims, we will share relevant documentation (photos, moisture readings, scope of work) with that carrier on your behalf. That sharing happens only with your explicit authorization, typically captured in your signed work-authorization form.
How Long We Keep Your Information
We retain job-related records for as long as reasonably necessary to fulfill the service, support any warranty or follow-up, and comply with applicable California contractor recordkeeping requirements. Contact inquiries that do not result in a service engagement are not kept indefinitely. If you would like your information removed from our records, contact us at the email or phone number above and we will respond promptly.
Your Rights as a California Resident
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we hold about you, request deletion of that information, and opt out of any sale of your data. Because we do not sell personal data, the opt-out right is already satisfied by our practices. To exercise your right to know or request deletion, contact us at info@drycountyrestoration.com. We will acknowledge your request within a reasonable timeframe and respond fully within the period required by law.
Visitors from outside California or outside the United States are welcome to contact us with privacy questions. While GDPR obligations apply primarily to businesses with a meaningful presence in the European Economic Area, which we do not have, we are happy to address any data concerns directly.
Contact for Privacy Questions
Dry County Restoration 9064 Pulsar Ct., Suite I Corona, CA 92883 Email: info@drycountyrestoration.com Phone: (951) 667-9910
If something in this policy is unclear, or if you believe your information has been handled in a way that doesn’t match what’s described here, please reach out. We will take your concern seriously and respond as quickly as we can.