Privacy Policy

What This Policy Covers

This privacy policy explains how Dry County Restoration collects, uses, and protects information you share when you visit this website or contact us about a restoration project. We’ve written it in plain language because you shouldn’t need a law degree to understand what happens with your information.

If you are a California resident, additional rights apply to you under the California Consumer Privacy Act (CCPA), described below.

Information We Collect

When you fill out a contact form, request an estimate, or call us, you’re sharing information like your name, phone number, email address, property address, and a description of what happened. We collect only what’s needed to respond to you and schedule a visit.

The website also collects basic, anonymous analytics data — things like which pages were visited and what type of device was used. This data is aggregated and not tied to any individual. We don’t use tracking pixels, sell advertising, or build behavioral profiles.

How We Use Your Information

Information you submit is used to:

• Return your call or email and answer questions about your situation
• Schedule an on-site estimate or emergency response
• Coordinate with your insurance carrier — but only with your explicit authorization
• Prepare documentation (photos, moisture readings, scope of work) required for your claim

We do not use your contact information for marketing campaigns, and we do not sell, rent, or trade your data to any third party for their own commercial purposes.

How We Share Information

The only circumstance under which we share your personal information with another party is when you’ve authorized us to communicate with your insurance carrier or a third-party administrator on your behalf. That coordination — submitting documentation, billing, claim correspondence — requires sharing relevant job details, and we do so only to the extent necessary to process your claim.

We may also share information if required by law or a valid legal process.

How Long We Keep Your Information

Job records, including contact details and documentation, are retained for as long as necessary to fulfill the services we’ve provided and to meet any applicable legal or insurance recordkeeping requirements. If you’d like your information removed and there is no active legal or contractual obligation requiring us to retain it, contact us and we will honor that request.

Your Rights as a California Resident

Under the CCPA, California residents have the right to know what personal information we’ve collected, request deletion of that information, and opt out of the sale of personal data. We do not sell personal data, so the opt-out right has limited practical application here — but the right to access and delete your information remains available to you. To exercise any of these rights, reach out using the contact information below.

Contact Us About Privacy

If you have questions about this policy or want to make a request regarding your information, you can reach us at:

Dry County Restoration
9064 Pulsar Ct., Suite I, Corona, CA 92883
Phone: (951) 667-9910
Email: stephen@drycountyrestoration.com

We’ll respond to privacy-related inquiries within a reasonable timeframe. This policy may be updated periodically; the current version will always be available on this page.